Terms & Conditions

Terms & Conditions

Welcome to BrhanBook (“we,” “our,” or “us”). By accessing or using our website (www.brhanbook.com) and its services, you agree to abide by the following Terms & Conditions. These Terms apply to all users of the site, including customers, vendors, and browsers. Please read them carefully.

1. General Information

1.1. License & Jurisdiction: This website operates under a Swedish business license and complies with European Union (EU) consumer protection laws, including the General Data Protection Regulation (GDPR).

1.2. Eligibility: By using our site, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.

1.3. Amendments: We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting.

2. Products & Services

2.1. Product Descriptions: We make every effort to display accurate product descriptions. However, we do not warrant that product descriptions or other content are error-free.

2.2. Pricing: All prices are listed in EUR (€) unless otherwise stated. Prices are subject to change without prior notice.

2.3. Availability: We reserve the right to limit quantities of products or services and discontinue any product without notice.

3. Ordering & Payments

3.1. Order Acceptance: Orders are subject to acceptance and availability. You will receive an email confirmation once your order is approved.

3.2. Payments: Payments are processed securely through third-party providers, including Klarna. By choosing Klarna, you agree to their terms and policies. For details, visit Klarna’s Terms & Conditions.

3.3. Currency & Taxes: International orders may be subject to customs duties, VAT, or other taxes. These are the customer’s responsibility.

4. Return & Refund Policy

4.1. Eligibility:

Refunds are offered for incorrect or damaged items.
Returns are accepted within 25 days of delivery for items that don’t match your order or arrive damaged.

4.2. Conditions:

Items must be unused, in their original condition, and packaging.
Certain items are exempt from return, including perishables, downloadable products, and intimate goods.

4.3. Process:

Contact us at [email protected] with proof of purchase and photo evidence of damage (if applicable).
Refunds will be issued to the original payment method within 14 days after inspection.

4.4. Exchanges:

Exchanges for defective or damaged items are subject to stock availability. Contact us for assistance.

4.5. Late Refunds:

If you have not received your refund, check your account or contact your bank/credit card provider before reaching out to us.

4.6. Shipping Costs:

Return shipping costs are non-refundable and the customer’s responsibility.
Consider using trackable shipping for high-value returns.

5. Intellectual Property

All content on this website, including text, graphics, and images, is owned by BrhanBook or its licensors and protected under intellectual property laws. Unauthorized use of content is prohibited.

6. User Conduct

6.1. Prohibited Activities:

Engaging in fraudulent transactions.
Attempting to interfere with the website’s functionality.
Using the site for unlawful purposes.

6.2. Termination: We reserve the right to terminate or restrict access to the site for users violating these Terms.

7. Privacy Policy

Our Privacy Policy, compliant with GDPR, outlines how we collect, use, and protect your data. By using our website, you consent to these practices.

8. Limitation of Liability

BrhanBook is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. Our total liability shall not exceed the amount paid by the customer for the purchase.